Country Manager

Office time : Flexible
Location : Remote
Job Type : Freelance

As a Country Manager at Keys.Express GmbH: 

Your responsibilities will include:

  • Responsibility over the sales activities and the achievement of the sales targets of the management team in the sales area.
  • Setting targets and plans for growth in the sales area in cooperation with General Maneger.
  • Implementing growth strategy in consultation with General Manager.
  • Expansion of market presence of local sales platforms.
  • Implementation of marketing activities within the marketing guidelines.
  • Esbablishment of a network with B2B partners.
  • Acquiring new business customers (B2B through targeted visits/calls
  • Managing customer concerns at the Help Desk LiveAgent
  • Maintaining customer satisfaction in the Help Desk at an average of at least 4.5 out of 5 points
  • Building up the average customer rating in the sales area to at least 4.5 out of 5 points
  • Ensuring quality in the webshop(s) of products / translations / links / instructions in the languages of the sales territory
  • Active, personal training in the required areas
  • Recruiting and supervising local support staff if time/turnover permits
  • Monthly reporting on sales activities, turnover, challenges and successes

Interested? Questions? Get in touch!


Our journey started four years ago with our founder, who had a hobby of providing uncomplicated product keys to a manageable customer base at much better prices than those available in the market. Never did we expect to receive such an overwhelming market interest. In just a short time, our customer base grew from only 100 to more than 60,236 satisfied customers spanning all age groups and social classes across the globe. We have experienced rapid growth, transitioning from a one-man shop to an international company currently represented in 10 countries. Customers and companies from 120 countries around the world trust in our products.

We take pride in our team of highly motivated and competent employees, who strive to set high-quality standards every day with a focus on total customer satisfaction. Your satisfaction is our highest priority and it inspires us to give our best every day. Our commitment to providing exceptional service remains steadfast in the near and distant future. We invite you to join us on an exciting journey towards excellence.