Sales Manager
| Office time : | Flexible |
|---|---|
| Location : | Remote |
| Job Type : | Freelance |
As a Sales Manager at Keys.Express GmbH:
List of duties/activities:
- Responsibility for the sales activities and the achievement of the sales targets set by the management in the sales territory
- Set targets and plans for growth in the sales territory in conjunction with the Country Manager’s vision/business plan.
- Implement the growth strategy
- Generate customer leads and close new business, focusing on corporate customers with targeted visits and calls
- Build a network of B2B partners
- Support customers on site, by phone or remote support and via Help Desk ticketing system (LiveAgent)
- Maintain customer satisfaction at the help desk at an average of at least 4.5 out of 5 points
- Prepare quotations for corporate customers
- Enter orders for customers in the Magento 2 shop system
- Expand market presence in local sales platforms
- Take care of customers and their questions and evaluations on platforms
- Follow up on dissatisfied customers, delivering vouchers, having bad reviews improved wherever possible
- Build up average customer ratings in the sales area of at least 4.5 out of 5 points
- Data maintenance of products in the shop and on platforms
- Plan and implement sales-promoting measures on the platforms
- Plan and implement marketing activities in cooperation with the Country Manager and Marketing Team
- Plan regular mailings and promotions and implement them together with the marketing team
- Measure and evaluate marketing activities whenever possible (Google Analytics, reporting)
- Represent the company at on-site events such as trade fairs
- Actively provide personal training in the required areas
- Recruit and supervise local support staff, if effort/turnover permits
- Monthly reporting on sales activities, turnover, challenges and success
Interested? Questions? Get in touch!
Who is KEYS.EXPRESS?
Our journey started four years ago with our founder, who had a hobby of providing uncomplicated product keys to a manageable customer base at much better prices than those available in the market. Never did we expect to receive such an overwhelming market interest. In just a short time, our customer base grew from only 100 to more than 60,236 satisfied customers spanning all age groups and social classes across the globe. We have experienced rapid growth, transitioning from a one-man shop to an international company currently represented in 10 countries. Customers and companies from 120 countries around the world trust in our products.
We take pride in our team of highly motivated and competent employees, who strive to set high-quality standards every day with a focus on total customer satisfaction. Your satisfaction is our highest priority and it inspires us to give our best every day. Our commitment to providing exceptional service remains steadfast in the near and distant future. We invite you to join us on an exciting journey towards excellence.
