- Before installing the new Office package, it is necessary to uninstall all old Office versions from your computer. You can find and uninstall these in the settings under Apps. If necessary, download the Microsoft SARA-Tool for simple bug fixes to make sure that all old Office versions are completely uninstalled. Microsoft gives a detailed guide on how to uninstall all old Office versions.
Hint: This is also necessary if the Windows is a fresh installation and you never used the Microsoft 365.
- Insert the DVD into the drive or plug the USB flash drive into your computer.
- Open the folder of the currently connected data carrier (DVD/USB flash drive)
- Start the installation by double-clicking on the "setup" file. If necessary, you must start the file by right-clicking on it and with "Run as administrator".
- After the installation has been completed and you have verified it, you can enter the key. To do this, open Word and click on "File" in the upper left corner. Here you will find the sub-item "Account". There you will find on the right side of the now opened menu "Enter product key" or "Change license". Enter the key here.
If there are any further problems with the installation or activation, please write to us. Simply use our contact form and send a screenshot of the error message at the same time. We are happy to help you.
Your Keys.Express Team
