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Admin Tutorials

3

Manage Timesheets at month end
Data Scraper Settings
Get list of invoices for a customer from ABS Factoring

Facebook

3

Fulfillment Center

4

Create Vouchers in the Shop
Send Keys to Customers
Shop Manager
Access your invoices from Keys.Discount

Hosting

2

Manage AWS Server Instance
Install SSL certificate desk.keys.support

Human Resources

3

Translate Company Profile
HR partner – time tracking
Keys.Express Onboarding

KD Shop Manager

15

Magento Mega Menu
KD assign keys to a foreign language order
KD block visitors
KD replace key in an order (WordPress)
KD Translate products
KD Bank Payments
KD Monthly report
KD edit or add Download Links to a Product
WooCommerce Shop Manager Intro
KD Login and Dashboard
KD Order Management
KD: Add keys to a product / Excel import
KD find orders with a specific key
KD Backorder Management / fulfillment
KD Add bundle product to shop

KD WordPress Developer

3

KD Clear Action Scheduler Table
Magento Mega Menu
KD Migrate website

Klaviyo

3

Update Customer Segment for Klaviyo Newsletter
(Workaround Tutorial) Winmail optimized Klaviyo Newsletter (old editor)
Create a Newsletter Campaign in Klaviyo

Knowledge Base

17

How to create coupon code discounts based on local currency
Testing payment gateways on DEV1
Save hard drive space with DropBox
How to update existing customer information including date of birth
How to change Download Category’s Sort Order?
How to change Download Product’s Sort Order?
Translate an Installation Guide
Create a new Installation Guide
How to link the Installation Guide for other languages?
Download Link and Installatin Guide URL
How to link the Installation Guide to the Download Center?
Import Installation Guide to Keys.Support
Add Tags to KB post
Create a new article and translate it
Edit article
Private/Public KB articles set up
User registration for KB

LiveAgent

3

Create User in LiveAgent
Cannot login to desk.keys.support (LiveAgent)
LiveAgent can’t save settings

Magento Developers

119

Images in Shop not showing
Sales report by country SQL
Configure Payment reminder emails
Pre-Payment Email Reminder
Whitelist IT user on Nexcess
Order Workflow Diagram Magento 2
Add checkbox to specific product
SQL Report by customer segment
ABS factoring Invoice report csv SQL
Data export
SQL Queries Inventory – orders
Bulk update Customer fields
SSL Certificate Fastcomet
Export all orders for a specific customer
Top 100 Customers List Magento SQL
Manage Product Category icons
Purge CDN Cache
Integrate Contact form on website
Steps to Manually Update the Status of a Refunded Order to Closed
Introduction to Payment Gateways
Correct wrong .pdf invoice layout
Create Customer list for re-segmentation
Find your Skype Invitation Link
Create Inventory Report
When encountering vendor or composer-related issues
How to check Magento 2 logs
Set menu sort order on product
Update the customer counter on the homepage
Update B2B and B2C Product Price Using CSV in Magento 2
Configuration for new B2C store
Add Dropdown to Change Version on Product
Create VAT ID Report for Accounting
Translate Birthday Emails
SQL M2 – find customers with name prefix 0
Sort Store Views / Flags in the Menu
Setup GEO IP Redirection
Use the Page Builder
Update Shop URL for Google Social Login
Fix Html Formatting
How to reindex M2 using command
Randomize Testimonial Slider
Manage Platform in Platform Sales Form
Postfinance Payment Setup
Special Price calculations Bundles
Block IP Address of User
How to create Home Counter Block?
Set up Homepage
Install SSL certificate desk.keys.support
Add Store Contact Information
Deploying source codes to the production server using git
Deploying source code to dev server using git
Pushing branch to the remote repo
How to create a new branch in git
Export customer List for Klaviyo
Change product thumbnail for all store views
Keys Delivery in Magento 2 Explained
Creating database backup
Add Product Icons
Prepare Monthly Report
Add Link to hero slider image
Update Donation Counter on Homepage
Troubleshoot permission issues
Setup Download Links in Magento
Upate Price List (interactive Pricelist)
Magento Theme
Manage Backorder Notification Email Template
Git Hub Setup Keys.Express
Manage DNS Records at AWS
Permission Problem
Regenerate Image Cache
Development Process
Add Product Download Links
Order Status – Order Workflow
Export Download Links
Manage Product images
Modify Address Template
Translate Product Meta in Download Center
Change Payment Logos in Footer
Data Imports
Create a Product Bundle
Setup Homepage sliders
Disable Store Views
Change CSS code
Edit Copyright Notices
Setup Cancellation Policy
Manage FAQs on website
Translate Product Tab Labels
Manage legal information product tab
Edit Consent Checkboxes
Localize Email Templates
Change the Cancellation Form on Emails
Restart AWS Instance
Add/delete download links on products
Change Product Attribute Icons
Localize a static content page
Edit a Product
Change Home Page slider Image (banner)
Translate / Design Invoice Emails
Import Download Links
Add Product to Sales Menu
Change footer and legal text on pdf invoice
Clear Cache in Magento
Customize Email Templates
Change Tax Label
Check Email Log
Duplicate Footer for different locale
Edit Email Attachments
Edit Email Logo
Edit Footer Information
Importing Tier Prices
Integrate LiveAgent Chat Script (multilang)
Locale: Flags and Store Views
Localize Email Template
Magento Add/Edit CMS pages
Modify Logo and Favicon
Open Excel files with wrong character set
Set Home Page for store view
Set default VAT country per store view
Translate Product Categories

Magento Shop Manager

79

Update Product Price
Edit a Product
Localize a static content page
Add keys manually to one product
Manage Orders in Magento
Ship order (DVD/USB)
Import keys from .csv file for one product
Import product keys for different SKUs
Key Mixer Tool
FC send platform orders
Special Prices on products (sales, price plans)
Translate a Product Description
FC platform sale
Manage and Create Coupon Codes
Resend Invoice Email to Customer
Download the PDF Invoice
Add/delete download links on products
Create invoice for customer
Manage FAQs on website
Create Credit Memo / cancel order
Return key to inventory
Create a Product Bundle
Access Keys.Express Webmail
Login as Customer
Manage Product images
Export Download Links
Invoice Number Prefix
Order Status – Order Workflow
Add Product Download Links
Add Installation Guide Link to Product
Add Installation Instructions to Product tab
Filter Orders by Country (store view)
Check IP address of a customer
Setup Download Links in Magento
Update Donation Counter on Homepage
Change product thumbnail for all store views
Change Sort order of Products in the Shop
Change Email signature in LiveAgent
Add animated .gif to Knowledge Base
Export customer List for Klaviyo
Add Partner to Map
Add Store Contact Information
Sign in to the Admin
Edit and translate KB articles
Banktransfer / Purchase on invoice
Mass generated coupon codes
Setup product category discount
Change Backend User Password in Magento 2
Update Price List for Toppreise
Copy – Paste product descriptions
How to add Product Custom option and set default value ?
Update Customer Segment for Klaviyo Newsletter
Access Development Environment / Testing
Bootcamp 2022
Create VAT ID Report for Accounting
Product description not showing on front end
Create a new Product in Magento 2
Include a new Product in our Portfolio
Testing payment gateways on DEV1
Correct Customer Setup
Set menu sort order on product
URL Redirect issue
Find your Skype Invitation Link
Ticket Filter in LiveAgent
Shop Emails not being delivered
Limit allowed Quantities
Automatic customer order block
Kauf auf Rechnung geht nicht
Product Low Stock report
Enable Product for specific store views only
Order Workflow Diagram Magento 2
CZK to EUR conversion rate upcharge
Access your invoices from Keys.Discount
Bank Transfer Payment / pay by invoice developer information
Pay by Invoice orders
Menu Structure – grouping of products
Enable Pay by Invoice for customer
Special Price calculations Bundles
Cashback Coupons

Magento Shop Users

5

Troubleshoot Shopping Problems
Credit Card Payment
Register as B2B customer
How to update existing customer information including date of birth

Marketing

8

Configure ChatGPT for professional writing
Respond to Reviews
Mail Merge (Serienbriefe) / Print labels
Logo and Corporate Colors Style Guide
Product Box Design Standards at Keys.Express
Content Scheduling with Feedhive.io
How to add Social Accounts on Feedhive.io
Add SEO meta information to the product

Miscellaneous

1

Robomotion Scraper

Office 365 Stratus

8

Setup Guide for Keys.Express Office 365
Guide to uninstall Office and Microsoft 365
Open a shared mailbox in Office 365
Create a new Shares Mailbox in Office 365
How to forward your emails automatically in Outlook
Automatic Replies in Outlook (out of office)
Enable MFA for your Microsoft Account (Multi-Factor Authentication)

Office Products

8

Activate Microsoft 365 account
Office Standard 2021 MacOS Serializer activation problem
Installation guide Visio and Project Professional 2019
Installation guide Office 2021 Standard and Professional Plus
Installation guide Office 2019 Standard and Professional Plus
Guide to uninstall Office and Microsoft 365
Office Differences
Office 2019 Pro Plus Retail Bound key used

Operating Systems

6

Windows Home to Professional Upgrade Guide
Windows activation error 0x803FA067 or 0xc004f050
Windows Server version upgrade and activation
Windows 10 and 11 key differences
Upgrade Windows Home to Professional
Windows 11 System requirements

Reporting

6

Weekly Sales Report Accounts Payable
Report Top 100 customers
Report for Business plan company
Weekend Special Report
Usage Fee Report
Inventory Report

SEO

4

Copy – Paste product descriptions
Add SEO meta information to the product

Server

3

Windows Server keys explained
Windows Server version upgrade and activation
Creating database backup

System Administration

5

Login to AWS
Submit Junk Emails to Microsoft
Creating database backup
Change Email signature in LiveAgent
Add Mailbox to LiveAgent

Teams

1

Teams: find next available ticket number

Translations

10

Translate Plugin Items
Translate Theme items
Open Excel files with wrong character set
Translate Top Bar Welcome Greeting
Translate / Design Invoice Emails
Translate a Product Description
Translate Product Tab Labels
Setup Cancellation Policy
Checkout Translation
Edit Copyright Notices

Typo3

17

Create a Blog Post
Add Sales Badge in Product Category
Approve Partner and add on Map
Assign Price Plan
Backend User / Backend User Groups
Change Software name in FC Software Inventory
Create Shop Manager User
Extend vouchers
Frontend vs. Backend Users
Manage Downloads
Manage User Groups
Modify Contact Information on Home Page
Payrexx CC Error
Translate Product categories on Homepage
Translate Product Variations
T3 Translations and Products
Update Prices in other currencies

Web Dev

1

Find Xpath of an element

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Office Differences

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